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Syntexa
Terms of Service

Terms of Service

Please read these terms carefully before using Syntexa. By accessing our platform, you agree to be bound by these terms.

Last updated: January 15, 2024

Acceptance of Terms
  • By creating an account or using Syntexa, you agree to these Terms of Service and our Privacy Policy.
  • You must be at least 18 years old or have parental consent to use our services.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • You agree to provide accurate and complete information when creating your account.
  • We reserve the right to modify these terms at any time with notice to users.
Use of Services
  • Syntexa provides AI-powered career optimization tools including resume analysis, cold email generation, and job search assistance.
  • You may use our services for personal, non-commercial purposes related to your career development.
  • You retain ownership of all content you upload, but grant us license to process it for service delivery.
  • You agree not to use our services for any illegal, harmful, or unauthorized purposes.
  • We reserve the right to suspend or terminate accounts that violate these terms.
Subscription and Billing
  • Free accounts have limited features as described on our pricing page.
  • Paid subscriptions are billed monthly or annually based on your selected plan.
  • All fees are non-refundable except as required by law or our refund policy.
  • We offer a 30-day money-back guarantee for first-time subscribers.
  • Subscription fees may change with 30 days' notice to existing subscribers.
  • You can cancel your subscription at any time through your account settings.
Prohibited Activities
  • Creating false or misleading resume content or professional credentials.
  • Using our services to spam recruiters or employers with unsolicited communications.
  • Attempting to reverse engineer, hack, or compromise our platform security.
  • Sharing your account credentials with others or creating multiple accounts.
  • Using our services in violation of any applicable laws or regulations.
  • Uploading malicious content, viruses, or harmful code to our platform.
Intellectual Property
  • Syntexa and all related trademarks, logos, and content are owned by Syntexa Technologies.
  • Our AI algorithms, software, and platform design are protected by intellectual property laws.
  • You may not copy, modify, distribute, or create derivative works of our platform.
  • User-generated content remains your property, but you grant us rights to use it for service delivery.
  • We respect intellectual property rights and will respond to valid DMCA takedown notices.
Disclaimers and Limitations
  • Syntexa provides tools to improve your job search but cannot guarantee employment outcomes.
  • Our AI recommendations are suggestions and should be reviewed before use.
  • We are not responsible for decisions made by employers or recruiters based on optimized content.
  • Our services are provided 'as is' without warranties of any kind.
  • We are not liable for indirect, incidental, or consequential damages arising from service use.
  • Our total liability is limited to the amount you paid for services in the past 12 months.
Account Termination

Either party may terminate the service relationship at any time:

  • User Termination: You can delete your account at any time through account settings.
  • Service Termination: We may suspend or terminate accounts for terms violations.
  • Data Retention: Account data will be deleted within 30 days of termination.

Questions About These Terms?

If you have any questions about these Terms of Service, please contact our legal team.

Email: legal@syntexa.com

Address: Syntexa Technologies, Bangalore, India