Privacy Policy
Your Privacy Matters
We're committed to protecting your personal information and being transparent about how we collect, use, and share your data.
Last updated: January 15, 2024
Information We Collect
- Personal Information: Name, email address, phone number, and professional details you provide when creating an account.
- Resume Data: Content of resumes, cover letters, and job descriptions you upload for optimization.
- Usage Data: How you interact with our platform, including features used and time spent.
- Technical Data: IP address, browser type, device information, and cookies for platform functionality.
How We Use Your Information
- Provide and improve our AI-powered resume optimization and career services.
- Personalize your experience and provide relevant job market insights.
- Communicate with you about your account, updates, and promotional offers.
- Analyze usage patterns to enhance our platform's performance and features.
- Ensure platform security and prevent fraudulent activities.
Information Sharing
- We never sell your personal information to third parties.
- Service Providers: We may share data with trusted partners who help us operate our platform (e.g., cloud hosting, analytics).
- Legal Requirements: We may disclose information if required by law or to protect our rights and users' safety.
- Business Transfers: In case of merger or acquisition, your information may be transferred to the new entity.
- With Your Consent: We may share information for other purposes with your explicit consent.
Data Security
- We use industry-standard encryption (AES-256) to protect your data in transit and at rest.
- Regular security audits and penetration testing to identify and fix vulnerabilities.
- Access controls ensure only authorized personnel can access your information.
- Secure data centers with 24/7 monitoring and backup systems.
- We retain your data only as long as necessary to provide our services or as required by law.
Your Rights
- Access: Request a copy of the personal information we hold about you.
- Correction: Update or correct inaccurate personal information.
- Deletion: Request deletion of your personal information (subject to legal requirements).
- Portability: Request your data in a machine-readable format.
- Opt-out: Unsubscribe from marketing communications at any time.
- Account Deletion: Delete your account and associated data through your account settings.
Cookies and Tracking
We use cookies and similar technologies to enhance your experience on our platform. These include:
- Essential Cookies: Required for basic platform functionality and security.
- Analytics Cookies: Help us understand how users interact with our platform.
- Preference Cookies: Remember your settings and preferences.
You can manage your cookie preferences through your browser settings or our cookie consent banner.
Questions About Privacy?
If you have any questions about this Privacy Policy or how we handle your data, please don't hesitate to contact us.
Email: privacy@syntexa.com
Address: Syntexa Technologies, Bangalore, India